DAT Solutions Internal

5:50 AM PDT - 7:11 AM PDT (1h21min duration)

Login Error for Rateview

6:32 AM PDT - 9:35 AM PDT (3h3min duration)

Oracle Database issue

7:00 AM PDT - 10:38 AM PDT (3h38min duration)

Slow responses in Salesforce.

9:00 AM PDT - Oct 25 10:54 AM PDT (3d1h54min duration)

dat.com Pages Not Loading

5:09 AM PDT - 11:35 AM PDT (6h25min duration)

CSB Database Not Running Properly

12:35 PM PDT - 1:55 PM PDT (1h21min duration)

Business Object Reports not running

8:45 AM PDT - 10:16 AM PDT (1h31min duration)

NICEinContact Outage

1:31 PM PDT - Oct 21 8:39 AM PDT (19h9min duration)

OCR Not Working

9:58 AM PDT - 12:29 PM PDT (2h30min duration)

Order Activations Not working

5:15 AM PDT - 12:29 PM PDT (7h14min duration)

Issues processing credit card payments

2:41 PM PDT - Oct 20 3:04 PM PDT (1d23min duration)

Power Notifications Delayed/Queueing

12:04 PM PDT - 3:43 PM PDT (3h39min duration)

Access Account Issues

2:43 PM PDT - Oct 19 12:48 PM PDT (22h5min duration)

Power Notifications Delayed/Queuing

9:07 AM PDT - 9:33 AM PDT (26min duration)

Carriers Marked Inactive in CarrierWatch

7:25 AM PDT - 10:59 AM PDT (3h35min duration)

Users not receiving emails from password resets

6:16 AM PDT - 9:21 AM PDT (3h6min duration)

Rateview data issue

6:10 AM PDT - 9:15 AM PDT (3h5min duration)

Contract Synthetic Rates not processed

8:24 AM PDT - Oct 14 8:21 AM PDT (23h57min duration)

On-Prem Test Environment Problems

5:00 PM PDT - 5:25 PM PDT (25min duration)

Network Update

9:51 AM PDT - 10:46 AM PDT (55min duration)

account.dat.com login failing

8:08 AM PDT - 9:31 AM PDT (1h23min duration)

Freight Match Alarms not working

6:00 PM PDT - 6:44 PM PDT (45min duration)

CSB Patch Rollback

7:57 AM PDT - 10:43 AM PDT (2h46min duration)

Payment processing failed

5:39 AM PDT - Oct 12 6:10 AM PDT (1d31min duration)

Freight Match Alarms not working

11:17 AM PDT - 12:03 PM PDT (46min duration)

Power Login Error

2:00 PM PDT - 8:00 PM PDT (6h duration)

CSB Update

1:29 PM PDT - 4:26 PM PDT (2h57min duration)

TE/Express Match Notifications Not Working

5:46 AM PDT - 8:30 AM PDT (2h44min duration)

Power and TE

1:44 PM PDT - 2:26 PM PDT (42min duration)

Nice Incontact Outage - Calls Routing to Unavailable Agents

1:27 PM PDT - 1:30 PM PDT (3min duration)

Test IN

6:15 AM PDT - 12:16 PM PDT (6h1min duration)

DOT Numbers in Directory Listed as Inactive

9:04 AM PDT - 9:10 AM PDT (6min duration)

Search Kafka Clusters Out of Memory

8:02 AM PDT - 12:06 PM PDT (4h4min duration)

Intermittent timeouts to CXN

5:14 AM PDT - 6:06 AM PDT (52min duration)

Carrier Watch and Directory Unavailable

1:23 PM PDT - Sep 28 5:18 AM PDT (2d15h55min duration)

Non US and CA traffic blocked in Power

11:18 AM PDT - 1:31 PM PDT (2h13min duration)

Users report being unable to access LB4T on mobile

5:22 AM PDT - 7:43 AM PDT (2h21min duration)

Denial of Service Attack

11:58 AM PDT - 1:40 PM PDT (1h42min duration)

Directory, CW Can't be Reached

7:36 AM PDT - 11:00 AM PDT (3h23min duration)

Directory link displayed in Power Mobile is broken

6:54 AM PDT - 7:45 AM PDT (51min duration)

MCI map is greyed out

7:12 AM PDT - 11:08 AM PDT (3h55min duration)

Posts are not refreshing in Power

4:30 PM PDT - 9:26 PM PDT (4h56min duration)

Ratecast data is out of date

9:38 AM PDT - 10:35 AM PDT (57min duration)

Elavon Gateway Error

12:01 PM PDT - Sep 20 11:09 AM PDT (2d23h7min duration)

Application issues

5:38 AM PDT - 10:09 AM PDT (4h31min duration)

Rateview and MCI data is stale

3:00 PM PDT - Sep 17 6:55 AM PDT (15h55min duration)

OnTime Tracking Links Not Working

6:23 AM PDT - Sep 17 5:35 AM PDT (23h12min duration)

Success Reps cannot take payments

11:40 AM PDT - Sep 17 5:36 AM PDT (1d17h55min duration)

NICE Chat feature enabled on DAT.com

2:00 PM PDT - 8:00 PM PDT (6h duration)

Core Switch upgrade

8:25 AM PDT - Sep 15 11:46 AM PDT (5d3h21min duration)

Live Notifications for TE are intermittent

6:17 AM PDT - 7:32 AM PDT (1h15min duration)

DAT.com likely under attack again

5:52 AM PDT - 6:29 AM PDT (36min duration)

Not able to download lane requests

5:22 AM PDT - 6:25 AM PDT (1h3min duration)

Pod stuck in a crash loop for Freight Prod

7:00 PM PDT - Sep 3 12:00 AM PDT (5h duration)

Self Service Disabled

6:35 AM PDT - 10:00 AM PDT (3h25min duration)

Server error when browsing to DAT.com

6:28 AM PDT - 12:07 PM PDT (5h39min duration)

Error message when trying to download the multilane output file.

11:53 AM PDT - Sep 1 11:55 AM PDT (1d2min duration)

Agents see calls stuck in queues

11:40 AM PDT - Sep 1 11:55 AM PDT (1d14min duration)

Auth0 slowdowns

11:32 AM PDT - Sep 1 11:55 AM PDT (1d23min duration)

SalesForce Unable to Terminate Contracts

11:27 AM PDT - Sep 1 11:55 AM PDT (1d28min duration)

MLR Fatal Error

8:55 AM PDT - 10:34 AM PDT (1h38min duration)

Ratecast Running Late

1:42 PM PDT - Aug 27 4:04 PM PDT (1d2h23min duration)

Repos not showing up in Jenkins

7:13 AM PDT - 12:12 PM PDT (5h duration)

Some customers have not received live trucklists

5:38 AM PDT - 7:51 AM PDT (2h14min duration)

Trouble with MAX

10:09 AM PDT - Aug 26 5:38 AM PDT (19h29min duration)

DAT One for Android not communicating for some users

1:59 PM PDT - Aug 24 6:05 PM PDT (1d4h6min duration)

Business Objects AD Auth Failing

7:34 AM PDT - Aug 26 5:38 AM PDT (2d22h4min duration)

NiCE suffering issues with calls stuck in queues

5:47 PM PDT - Aug 25 10:12 AM PDT (4d16h25min duration)

RESOLVED - Incident 7644 - Performance Degradation

10:00 AM PDT - 3:55 PM PDT (5h55min duration)

UPDATED - Incident 7611 - Performance Degradation

9:25 AM PDT - 3:55 PM PDT (6h30min duration)

UPDATED - Incident 7611 - Performance Degradation

8:46 AM PDT - 3:55 PM PDT (7h9min duration)

UPDATED - Incident 7611 - Performance Degradation

5:28 AM PDT - 3:55 PM PDT (10h27min duration)

Extreme Latency in SF

7:03 AM PDT - Aug 18 9:02 AM PDT (1d1h59min duration)

Some teams are seeing calls "stuck" in queue and cannot answer them.

2:50 PM PDT - Aug 18 9:02 AM PDT (4d18h12min duration)

Calls not going to Agents

5:50 AM PDT - 7:09 AM PDT (1h19min duration)

Orders are not flowing from Salesforce to CSB

4:38 PM PDT - Aug 12 4:49 PM PDT (1d11min duration)

Zabbix Proxy not sending data

12:23 PM PDT - 12:54 PM PDT (31min duration)

Power Notifications not working

6:37 AM PDT - 8:47 AM PDT (2h10min duration)

Latency in TAPI is impacting user experience

6:00 PM PDT - 7:00 PM PDT (1h duration)

CSB Restart

6:30 AM PDT - 9:59 AM PDT (3h29min duration)

Customers are reporting trouble accessing products