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Sep 16, 2021 6:23 AM PDT

Success Reps cannot take payments

Updates

  • Sep 17, 2021 5:35 AM PDT

    This incident has been resolved.

    Resolved
  • Sep 16, 2021 6:40 AM PDT (22 hours and 55 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Sep 16, 2021 6:26 AM PDT (13 minutes earlier)

    We are paging the engineers for this matter. No further helpdesk tickets are required at this time.

    Investigating
  • Sep 16, 2021 6:23 AM PDT (3 minutes earlier)

    The button to take a rep to the account page of a customer is missing after last night's maintenance. This has resulted in them being unable to take payments. Please join the IN channel for more details.

    Investigating