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Aug 25, 2021 10:09 AM PDT

DAT One for Android not communicating for some users

Updates

  • Aug 26, 2021 5:38 AM PDT

    This incident has been resolved.

    Resolved
  • Aug 25, 2021 10:13 AM PDT (19 hours and 24 minutes earlier)

    The engineering team is aware and working to resolve this issue. This should only impact a small subset of customers and little impact is expected.

    Investigating
  • Aug 25, 2021 10:09 AM PDT (4 minutes earlier)

    We discovered an issue in DAT One for Android that prevents users from making calls and emails directly from the app for a subset of Android 11 users.

    Investigating