8:22 AM PST - 11:12 AM PST (2h50min duration)
MCI data not showing for the previous day
This incident has been resolved.
10:20 AM PST - Jan 28 6:44 AM PST (20h24min duration)
Fueltax information not available through ProMiles
This incident has been resolved.
7:10 AM PST - 9:41 AM PST (2h31min duration)
Power Alarm notfications are falling behind
This incident has been resolved.
6:28 AM PST - 8:16 AM PST (1h48min duration)
Users are not getting realtime notifications for their searches
This incident has been resolved.
11:45 AM PST - Jan 22 6:35 AM PST (3d18h50min duration)
Promiles is not returning data
This incident has been resolved.
11:04 AM PST - 2:14 PM PST (3h10min duration)
Promiles is not returning data
This issue has been resolved.
5:40 AM PST - 9:37 AM PST (3h57min duration)
Services not flowing to the CSR Pages
This incident has been resolved.
6:10 AM PST - 6:38 AM PST (27min duration)
Users unable to reactivate after their contract was cancelled for nonpayment
This issue has been linked to a bug in SF which prevents the reactivation button from being displayed. We will open items on the appropriate backlogs to ensure it is resolved.
6:13 AM PST - 8:31 AM PST (2h17min duration)
CSR's see a repeat of yesterdays issue with AssureSign
This incident has been resolved.
7:29 AM PST - 11:00 AM PST (3h31min duration)
Brokers Unable to Sign Contracts via AssurSign
This incident has been resolved.
7:31 AM PST - Jan 5 6:04 AM PST (22h33min duration)
This incident has been resolved.
2:51 PM PST - Jan 4 7:30 AM PST (4d16h39min duration)
Business Object reports failing
This issue is resolved.
3:51 PM PST - 4:23 PM PST (32min duration)
Convergence Elavon Performance Degredation
Elavon has reported that this issue is resolved and we are seeing credit card additions and modifications processing successfully.
1:41 PM PST - 3:59 PM PST (2h18min duration)
Google has resolved the Gmail errors.
8:20 AM PST - 6:48 PM PST (10h27min duration)
Chrome users receive error when connecting to Power
This incident has been resolved.
6:53 PM PST - Jan 4 11:48 AM PST (20d16h55min duration)
Assurable Loads not showing up
Due to the current nature of this is issue it has been downgraded and resolution is being tracked internally.
4:13 AM PST - 6:09 AM PST (1h56min duration)
Large scale outage for all Google products
This incident has been resolved.
7:54 AM PST - 4:46 PM PST (8h52min duration)
Services are not flowing downstream from Salesforce to CSB
This incident has been resolved.
5:24 AM PST - 6:28 AM PST (1h4min duration)
This incident has been resolved. We will still see some impact as every customer will have to sign in again. Expect to contact for password issues and such. Likewise for first 30 or so minutes you can expect to see some logins fail as we hit the cap. This issue will resolve itself.
5:32 AM PST - 8:14 AM PST (2h42min duration)
Enterprise customers experiencing timeouts to CXN
This incident has been resolved.
4:51 AM PST - Dec 1 6:13 AM PST (4d1h22min duration)
Help Desk is unable to receive tickets
This incident has been resolved.
8:04 AM PST - 11:52 AM PST (3h48min duration)
Calls to enterprise line for account managers disconnect
This incident has been resolved.
7:35 AM PST - 9:05 AM PST (1h30min duration)
Carrier Watch returns error when attempting to update registrant
Engineering rolled back release from last night on Tillamook and this restored the issue. Root cause is still being determined.
6:56 AM PST - 1:40 PM PST (6h45min duration)
Multiple Accounts with an accepted Quote, No Order & No Contract
This incident has been resolved.
5:25 AM PST - 6:07 AM PST (42min duration)
MAX is unavailable for all call center employees
This incident has been resolved.
10:49 AM PST - 12:26 PM PST (1h38min duration)
Fuze has notified us the issue has been resolved on their end and the platform is stable.
6:00 AM PST - 11:01 AM PST (5h1min duration)
Delays in Reactivating Contracts
This incident has been resolved.
9:59 AM PST - Nov 11 8:55 AM PST (22h56min duration)
Alarm Notification Issues in Power and Trucker's Edge
This incident is resolved.
6:59 AM PST - 10:05 AM PST (3h6min duration)
This incident has been resolved.
7:42 AM PST - 10:57 AM PST (3h15min duration)
CSR Pages Post/Search not working when using Voice Service
This incident has been resolved.
6:00 PM PST - 6:45 PM PST (45min duration)
The scheduled maintenance has been completed.