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Nov 19, 2020 5:25 AM PST

MAX is unavailable for all call center employees

Updates

  • Nov 19, 2020 6:07 AM PST

    This incident has been resolved.

    Resolved
  • Nov 19, 2020 5:41 AM PST (26 minutes earlier)

    The issue has come clear. We are monitoring for stability as we attempt to assess root cause.

    Monitoring
  • Nov 19, 2020 5:25 AM PST (15 minutes earlier)

    MAX is currently unavailable for all call center employees. The IT team has been notified and are looking into it.

    Investigating