DAT Solutions Internal

7:09 PM PDT - 7:54 PM PDT (46min duration)

auth0 request time alert firing

7:21 AM PDT - Nov 27 11:59 AM PST (29d5h38min duration)

DAT One Web unavailable

8:11 AM PDT - Nov 27 11:58 AM PST (30d4h48min duration)

Global Rate Limit

6:32 AM PDT - 9:40 AM PDT (3h8min duration)

All of Ratecast production jobs did not run

1:56 PM PDT - 1:59 PM PDT (3min duration)

SRE Test-drill

1:47 PM PDT - 4:20 PM PDT (2h34min duration)

We are having issues with Orders flowing to CSR pages.

12:14 PM PDT - Oct 18 11:01 AM PDT (22h47min duration)

One Mobile users sent to HLP page every time when hitting customer link and redirected to registry.dat.com

10:16 AM PDT - Oct 22 3:20 AM PDT (6d17h4min duration)

Unable to post loads to DAT One WEb

9:19 AM PDT - 11:49 AM PDT (2h30min duration)

We have several agents reporting issues, so far I can verify Onboard isn't loading properly

6:41 AM PDT - Oct 9 7:46 PM PDT (5d13h5min duration)

Multiple Certs that did not make it to OCR overnight. MC's 618027, 883710, 404653, 1254155, 1025872

7:28 AM PDT - Oct 9 7:22 PM PDT (8d11h54min duration)

Getting an error when attempting to update login email for DOB.

6:24 PM PDT - 6:30 PM PDT (6min duration)

We are getting an error when accessing carrier watch.

6:51 AM PDT - 7:14 AM PDT (23min duration)

Unable to SSH illahee

1:39 PM PDT - Oct 3 6:43 PM PDT (8d5h4min duration)

Increased Latency in DynamoDB Tables

7:11 AM PDT - 7:39 AM PDT (27min duration)

Unable to reach Onboard

10:46 AM PDT - Oct 3 9:18 AM PDT (8d22h31min duration)

Missing Session Data in JWTs Causing Auth Failures in CSB

7:29 AM PDT - Oct 7 7:53 AM PDT (13d24min duration)

Missing load to truck areas in market maps

8:19 AM PDT - 9:11 AM PDT (52min duration)

Certificate for signup.dat.com expired yesterday

7:37 AM PDT - 10:26 AM PDT (2h49min duration)

Worklist service is in a bad state

10:55 AM PDT - 12:21 PM PDT (1h26min duration)

Support is getting a few calls from Carriers unable to sign contracts in OnBoard.

8:15 AM PDT - 6:50 PM PDT (10h35min duration)

We are experiencing issues with certificates not making it from TIM to OCR

10:16 PM PDT - Sep 17 4:22 AM PDT (1d6h6min duration)

Unable to login to DAT One Web

7:13 PM PDT - Sep 14 2:58 AM PDT (7h45min duration)

Slowness in DAT One Web

1:23 PM PDT - Sep 16 8:00 AM PDT (2d18h37min duration)

Worklist service is in a degraded state, Database CPU is near

7:33 PM PDT - 7:35 PM PDT (2min duration)

Observe Outage

12:35 PM PDT - 12:52 PM PDT (17min duration)

Observe throttling coming

12:00 PM PDT - Sep 13 9:11 AM PDT (21h11min duration)

We're getting a CloudFront error message when attempting to access DAT Rep

4:17 PM PDT - 4:37 PM PDT (20min duration)

Unable to Unlink Login Emails from CSB IDs

6:58 AM PDT - Sep 12 7:46 PM PDT (1d12h47min duration)

Users calling to reactivate and stuck in a login loop

3:31 PM PDT - 4:31 PM PDT (1h duration)

Spike in errors with rates and other impacts

1:38 PM PDT - 5:11 PM PDT (3h33min duration)

Possible outage investigation

7:00 PM PDT - 7:18 PM PDT (18min duration)

Observe outage

6:40 AM PDT - 6:44 AM PDT (4min duration)

The reactivation shows in Salesforce, it's not populating in CSR Pages

5:29 AM PDT - 10:33 AM PDT (5h4min duration)

Customers experiencing issues with posting loads

2:21 AM PDT - 4:43 AM PDT (2h22min duration)

Freight posting services have pod restarts

6:08 PM PDT - Aug 30 8:57 AM PDT (1d14h50min duration)

iQ Rate-view is hard down.

12:09 PM PDT - Sep 11 10:26 AM PDT (13d22h17min duration)

Issue with Posting/Searching on Private Network

8:08 AM PDT - 9:01 AM PDT (52min duration)

Error in connecting to na-ftp.dat.com

5:47 PM PDT - Aug 22 11:20 AM PDT (17h33min duration)

Rate data issue

3:53 AM PDT - Aug 22 5:15 AM PDT (1d1h23min duration)

Keypoint is Down

7:28 AM PDT - 3:04 PM PDT (7h36min duration)

Unable to delete user from account app

3:26 PM PDT - 4:06 PM PDT (40min duration)

freight.api.dat.com/one-web-bff is returning 503 errors

11:11 AM PDT - Aug 14 2:21 PM PDT (1d3h10min duration)

Snowflake pipeline issue

8:54 AM PDT - Aug 22 11:19 AM PDT (10d2h25min duration)

Issues with OnBoard contract signing process

8:23 AM PDT - 8:46 AM PDT (24min duration)

SSL certificate on domain cnx.dat.com.

7:24 AM PDT - 9:47 AM PDT (2h23min duration)

Agents are reporting connectivity issues with MAX & Agent for SF.

9:29 AM PDT - Aug 12 9:45 AM PDT (3d15min duration)

Significant delays in response with Nice/Max application