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Incident history

May 2024 - Jul 2024

July 2024

Jul 31

3:41 PM PDT - Aug 1 4:04 PM PDT (1d23min duration)

Errors in the notification system

This incident has been resolved.

4 updates
Jul 31

6:25 AM PDT - 9:24 PM PDT (14h59min duration)

Beaverton Systems are unable to reach csr pages

ISP has fixed the fiber optic outage on their end and Beaverton systems can now reach CSR pages.

4 updates
Jul 27

9:34 AM PDT - Jul 29 11:49 AM PDT (2d2h15min duration)

Keypoint - lead gateway server is not coming back up after patching

This incident has been resolved.

3 updates
Jul 26

2:36 PM PDT - Aug 6 7:30 AM PDT (10d16h54min duration)

CSR Pages and DAT One is not loading

This incident has been resolved.

3 updates
Jul 25

1:04 PM PDT - 2:05 PM PDT (1h duration)

Sec Incident - security

This Security incident has been resolved.

3 updates
Jul 24

5:30 PM PDT - Aug 6 10:56 PM PDT (13d5h26min duration)

Security Incident - security

This incident has been resolved.

2 updates
Jul 24

3:30 PM PDT - 5:40 PM PDT (2h10min duration)

Observe outage

This incident has been resolved.

6 updates
Jul 22

10:35 AM PDT - Jul 29 8:52 AM PDT (6d22h17min duration)

Keypoint - Customers are unable to login to Keypoint

This incident has been resolved.

3 updates
Jul 19

3:11 AM PDT - 8:25 AM PDT (5h15min duration)

Keypoint Down - AWS connectivity issues

This incident has been resolved.

2 updates
Jul 18

10:17 PM PDT - Aug 2 6:26 AM PDT (14d8h8min duration)

VMs are in rebooting loop

This incident has been resolved.

3 updates
Jul 18

4:35 PM PDT - Jul 25 1:43 PM PDT (6d21h8min duration)

Deleted Production Database

This incident has been resolved, PIR to follow.

4 updates
Jul 18

2:28 PM PDT - Aug 6 10:47 PM PDT (19d8h20min duration)

DAT Rep indicates a system error, OnBoard returns "something went wrong" message

This incident has been resolved.

4 updates
Jul 18

10:10 AM PDT - Jul 19 8:14 AM PDT (22h4min duration)

iQ Market conditions does not show previous MCI data in the app

This incident has been resolved.

4 updates
Jul 18

5:50 AM PDT - 11:22 AM PDT (5h32min duration)

Not been able to post shipments

This incident has been resolved.

2 updates
Jul 17

7:22 AM PDT - 8:52 AM PDT (1h29min duration)

Customers didn't see the options available in the Left panel of the DAT OneWeb

This incident has been resolved.

3 updates
Jul 15

10:15 AM PDT - Jul 16 11:20 AM PDT (1d1h5min duration)

Customers cannot access Ansonia FTP

This incident has been resolved.

3 updates
Jul 15

8:47 AM PDT - 12:52 PM PDT (4h5min duration)

PUD Transaction Details Not Loading / CSR pages

This incident has been resolved.

3 updates
Jul 14

7:14 AM PDT - 9:20 AM PDT (2h6min duration)

Salesforce Discrepancy

This incident has been resolved.

3 updates
Jul 13

5:12 AM PDT - 6:53 AM PDT (1h41min duration)

One of our ETL job failed. Job Name: DWH1000 2000 Daily Rate Forecasts

This incident has been resolved.

3 updates
Jul 11

8:07 AM PDT - Aug 7 7:10 AM PDT (26d23h3min duration)

Security Incident - security

This incident has been resolved.

4 updates
Jul 02

7:26 AM PDT - 7:53 AM PDT (28min duration)

Unable to access My Loads in DAT One Web

This incident has been resolved.

3 updates
Jul 01

2:55 PM PDT - Jul 8 12:54 PM PDT (6d21h59min duration)

Kafka broker crash in the notification system

This incident has been resolved.

3 updates

June 2024

Jun 24

11:18 AM PDT - Jul 2 1:11 PM PDT (8d1h52min duration)

Slowness across all products on freight prod

This incident has been resolved.

3 updates
Jun 23

8:28 AM PDT - 9:14 AM PDT (47min duration)

Having synchrony issue between DAT Rep and CSR after the reactivation

This incident has been resolved.

3 updates
Jun 20

12:46 PM PDT - 1:21 PM PDT (35min duration)

Rateview Service Error - 5xx errors

This incident has been resolved.

3 updates
Jun 20

11:54 AM PDT - 1:07 PM PDT (1h14min duration)

Gateway time out error when logging in 503 Error - possible outage

This incident has been resolved.

5 updates
Jun 20

11:07 AM PDT - 11:10 AM PDT (3min duration)

Retroactive - CXs seeing new Post Truck experience within My Trucks

This incident has been resolved.

2 updates
Jun 18

10:18 AM PDT - 11:01 AM PDT (42min duration)

High rate of 503s subscribing to the notification system

This incident has been resolved.

3 updates
Jun 13

5:34 AM PDT - 7:16 AM PDT (1h42min duration)

Customers can't navigate through left panel on D1 Web

This incident has been resolved.

3 updates
Jun 11

11:30 AM PDT - 11:33 AM PDT (3min duration)

THIS IS A DRILL: statuspage final

This incident has been resolved.

3 updates
Jun 11

8:07 AM PDT - 9:01 AM PDT (53min duration)

Customer cannot access to FTP

This incident has been resolved.

2 updates

May 2024

May 30

10:14 AM PDT - May 31 2:13 AM PDT (15h59min duration)

Reports of Beaverton unable to connect to Wi-Fi SSID “DAT Employee

This incident has been resolved.

4 updates
May 30

8:10 AM PDT - May 31 7:25 AM PDT (23h15min duration)

broken PROD feature - Onboard (Lazy Load)

This incident has been resolved.

3 updates
May 22

5:29 PM PDT - May 23 3:03 PM PDT (21h34min duration)

Circuit Breaker is triggering in search-system-platform

This incident has been resolved.

3 updates