8:10 PM PDT - 10:59 PM PDT (2h49min duration)
Malicious activity detected on Keypoint servers
This incident has been resolved.
11:05 AM PDT - 8:24 PM PDT (9h19min duration)
One Web BFF pods are restarting, causing some requests to fail
This incident has been resolved.
6:49 AM PDT - 9:27 AM PDT (2h38min duration)
This incident has been resolved.
12:13 PM PDT - Oct 27 8:31 AM PDT (20h18min duration)
Emails are not being received for multiple inboxes
This incident has been resolved.
1:14 PM PDT - Oct 26 6:22 AM PDT (17h7min duration)
Multiple issues with OCR - Customer facing
This incident has been resolved.
11:44 AM PDT - 4:16 PM PDT (4h32min duration)
The issue has been resolved, AAR to follow
6:01 AM PDT - 11:04 AM PDT (5h3min duration)
Reports of some issues/delays with customers being able to reactivate themselves online
This incident has been resolved.
10:31 AM PDT - 2:37 PM PDT (4h6min duration)
Service Account JWTs sometimes cannot be validated
This incident has been resolved.
6:49 AM PDT - 9:40 AM PDT (2h51min duration)
Notifications have high latency in One-Web
This incident has been resolved.
10:31 AM PDT - Oct 13 5:37 PM PDT (1d7h5min duration)
Searches with Factorable or Assurance filter return 0 results when >0 results are expected
This incident has been resolved.
9:49 PM PDT - Oct 17 2:22 AM PDT (5d4h34min duration)
Broker Cannot View Their Shipment Details in One Web
This incident has been resolved.
11:09 AM PDT - 9:39 PM PDT (10h29min duration)
Factoring link not working for company's products [https://power.dat.com/search/loads]
This incident has been resolved.
12:32 PM PDT - Oct 5 9:13 AM PDT (20h42min duration)
No additional issues, AAR meeting to follow
11:37 AM PDT - 3:37 PM PDT (4h duration)
DAT One Web - in mobile view, cannot submit shipment and truck posting forms
This incident has been resolved.
7:23 AM PDT - 10:21 AM PDT (2h59min duration)
Problems with account.dat.com and self service
This incident has been resolved.
7:00 AM PDT - 8:38 AM PDT (1h38min duration)
Issue with communicating Salesforce changes to CSB pages
This incident has been resolved.
6:44 AM PDT - 10:21 AM PDT (3h36min duration)
504 Gateway error while accessing OnBoard
This incident has been resolved.
11:29 AM PDT - 6:00 PM PDT (6h31min duration)
'Worklist Items' are disappearing
This incident has been resolved.
9:08 AM PDT - 9:51 AM PDT (43min duration)
Increased Vault usage leading to infrastructure instability
This incident has been resolved.
9:06 PM PDT - 9:34 PM PDT (28min duration)
CAB-3472 caused small outage while certificates are being generated
This incident has been resolved.
9:37 AM PDT - 11:20 AM PDT (1h43min duration)
Beaverton Offices, problems with the WiFi
This incident has been resolved.
8:03 PM PDT - 8:47 PM PDT (44min duration)
Some Error while posting private SSL errors in various API calls across our endpoints
The issue was with the dat.com zone in Cloudflare was having problems for SSL certificates and after resetting the weighting for Cloudflare traffic to 0% the errors disappeared.
6:17 AM PDT - 7:48 AM PDT (1h31min duration)
Customers are not able to post via SOAP error-SSL certificate expired
This incident has been resolved.
1:38 AM PDT - 3:16 AM PDT (1h38min duration)
All DAT Products are Temporarily unavailable
Direct connect outage, due to AWS planned maintenance, caused all products to lose connection to the CSB.
8:44 AM PDT - 2:17 PM PDT (5h33min duration)
This incident has been resolved.
6:19 AM PDT - 3:05 PM PDT (8h47min duration)
DAT One screen is stuck loading
This incident has been resolved.
5:44 AM PDT - 6:55 AM PDT (1h11min duration)
Customers reporting issues with the Rate Tool in DAT Power
This incident has been resolved.
5:23 AM PDT - 9:12 AM PDT (3h49min duration)
Several customers reporting issues from the account portal
This incident has been resolved.
11:58 AM PDT - Sep 9 12:31 PM PDT (3d33min duration)
RV not allowing users with Lane credits to submit multiLane downloads
Issues resolved, received confirmation from the customer.
1:44 PM PDT - 3:09 PM PDT (1h25min duration)
This incident has been resolved.
9:07 AM PDT - 9:32 AM PDT (25min duration)
Search issues with DAT One Web
This incident has been resolved.
12:44 PM PDT - 1:39 PM PDT (55min duration)
Truck Posting System returning 504 errors - Ambassador
This incident has been resolved.
7:35 AM PDT - 9:11 AM PDT (1h35min duration)
Intermittent problems with DAT One Search
This incident has been resolved.
7:00 PM PDT - 10:08 PM PDT (3h9min duration)
The scheduled maintenance has been completed.
6:29 AM PDT - 1:29 PM PDT (6h59min duration)
Ratecast missing data for today
Resolved, no additional issues reported.
12:05 PM PDT - Sep 7 9:13 AM PDT (18d21h8min duration)
Self-Service Seat Increase is temporarily unavailable
This incident has been resolved.
4:15 AM PDT - 9:39 AM PDT (5h24min duration)
There was an issue with the prod job of MCI this morning,
This incident has been resolved.
9:50 AM PDT - 1:58 PM PDT (4h9min duration)
Issues( timeout ) loading DAT One web request
This incident has been resolved.
6:11 AM PDT - Aug 18 4:57 PM PDT (1d10h46min duration)
users are getting error while login to DAT Power as Someone else logged in with another device.
Resolved, solution implemented
3:32 PM PDT - Aug 18 4:53 PM PDT (2d1h21min duration)
K8s pods are in a bad state after recent change
Resolved, AAR to follow
12:02 PM PDT - 2:11 PM PDT (2h9min duration)
Issues with Nice, specifically calls not making it through and getting dropped.
This incident has been resolved.
11:20 AM PDT - 4:36 PM PDT (5h15min duration)
DOE Fuel Service High Error Rate
Resolved, no additional issues.
9:03 AM PDT - 12:17 PM PDT (3h14min duration)
Searches disappearing after refreshing the browser for Power and DAT One
This incident has been resolved.
8:00 AM PDT - 12:45 PM PDT (4h46min duration)
Problems while running searches on DAT One Web
This incident has been resolved.
1:50 AM PDT - 3:53 AM PDT (2h4min duration)
Unable to search or post in TruckersEdge/Express or One Web due to upstream performance issues
This incident has been resolved.
5:32 PM PDT - Aug 11 5:59 PM PDT (1d27min duration)
Inability to reactivate through DAT.com
This incident has been resolved.
8:58 AM PDT - 10:40 AM PDT (1h42min duration)
Problem receiving alarms from Power and TE
Issue is resolved
Team will investigate further it seems related tohilcsbkafka02-a
6:00 PM PDT - 8:06 PM PDT (2h6min duration)
Full release of the CSB into production
Maintenance, updates and testing are complete.
9:03 AM PDT - 12:21 PM PDT (3h18min duration)
Problems while attempting to access market conditions through DAT Power
This incident has been resolved.
10:10 AM PDT - 11:20 AM PDT (1h10min duration)
When a phone number is updated in CSR it does not reflect on the Load Board side
This incident has been resolved.
7:14 AM PDT - Aug 8 9:10 PM PDT (1d13h56min duration)
Data Warehouse ETL Task FAILED
Since the Incident status is resolved, changing this message status as well to resolved
7:06 AM PDT - Aug 7 8:06 AM PDT (2d1h1min duration)
Keypoint experiencing some services being down
This incident has been resolved.
6:35 AM PDT - 7:49 AM PDT (1h14min duration)
Users Unable to Post Loads through DAT One
When a feature flag one_api_shipment_form is "ON" postings get created via One API and everything is up and running
6:22 AM PDT - 11:59 AM PDT (5h37min duration)
Reports on customer having a blank page while doing search/post on Power
This incident has been resolved.
2:21 PM PDT - 2:38 PM PDT (17min duration)
Some origin/destinations are coming back invalid
This incident has been resolved.
10:28 AM PDT - 1:01 PM PDT (2h33min duration)
No additional reports of issues with Rateview
5:35 AM PDT - 6:56 AM PDT (1h21min duration)
This incident has been resolved.