DAT Solutions Internal
Feb 3, 2021 7:42 AM PST
Account Reactivation Issues
Updates
-
Feb 3, 2021 10:50 AM PST
This incident has been resolved.
Resolved -
Feb 3, 2021 8:42 AM PST (2 hours and 7 minutes earlier)
A fix has been implemented and we are monitoring the results.
Monitoring -
Feb 3, 2021 7:50 AM PST (52 minutes earlier)
These accounts have been deactivated when they should not have been.
Investigating -
Feb 3, 2021 7:42 AM PST (7 minutes earlier)
Some customers are unable to reactivate accounts. Engineers have been notified, we are working to find a solution.
Investigating