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May 17, 2021 8:12 AM PDT

Wide spread latency with multiple products.

Updates

  • May 17, 2021 8:28 AM PDT

    This incident has been resolved.

    Resolved
  • May 17, 2021 8:20 AM PDT (7 minutes earlier)

    CSB spent some time doing standard clean up processes and this resulted in a substantial queue which rippled across all products. The clean up finished and we are moving through the backlog and seeing a return to normal. Engineering is monitoring for stability.

    Monitoring
  • May 17, 2021 8:14 AM PDT (6 minutes earlier)

    We are investigating the source of the latency and will update once we have more information.

    Investigating
  • May 17, 2021 8:12 AM PDT (2 minutes earlier)

    Users are reporting latency in several products:
    Power, TE, RV, and Trucker API

    Investigating