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May 10, 2021 10:44 AM PDT

Users are not getting results for searches in TE / LB4T

Updates

  • May 10, 2021 11:07 AM PDT

    This incident has been resolved.

    Resolved
  • May 10, 2021 11:01 AM PDT (5 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • May 10, 2021 10:58 AM PDT (2 minutes earlier)

    Engineering has identify an issue with a change in AWS that did not behave as expected. They are rolling this back now.

    Identified
  • May 10, 2021 10:45 AM PDT (13 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • May 10, 2021 10:44 AM PDT (57 seconds earlier)

    Customers are reporting issues getting search results in TE and LB4T.

    Investigating