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Dec 7, 2021 9:36 AM PST

Shelf Is Down

Updates

  • Dec 8, 2021 8:48 AM PST

    This incident has been resolved.

    Resolved
  • Dec 7, 2021 10:11 AM PST (22 hours and 37 minutes earlier)

    This issue stems from Shelf, and is not on our end. This is likely a result of the larger ongoing AWS issue.

    Investigating
  • Dec 7, 2021 9:36 AM PST (34 minutes earlier)

    Shelf is not responding. This is preventing customers from contacting DAT Help.

    Investigating