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May 23, 2021 8:46 AM PDT

Some user profiles are set to be deleted in CSR Pages

Updates

  • May 24, 2021 11:24 AM PDT

    This incident has been resolved.

    Resolved
  • May 23, 2021 8:47 AM PDT (1 day, 2 hours, and 36 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • May 23, 2021 8:46 AM PDT (1 minute earlier)

    CSR user profiles appear to have been "deleted" during the duplicate contact clean up. Engineer teams have been engaged. If you are unable to repair the user, please log a helpdesk ticket.

    Investigating