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Mar 8, 2021 9:17 AM PST

RateView account details missing

Updates

  • Mar 12, 2021 6:50 AM PST

    This incident has been resolved.

    Resolved
  • Mar 8, 2021 12:26 PM PST (3 days, 18 hours, and 24 minutes earlier)

    We will be performing maintenance at 6PM PST this evening to address the source of the issue.

    Identified
  • Mar 8, 2021 9:17 AM PST (3 hours and 8 minutes earlier)

    When viewing an account in RateView some people are seeing 0's in the Lanes/Charges fields.

    Investigating