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Apr 7, 2021 11:24 AM PDT

Salesforce experiencing issues with subscriptions and sales

Updates

  • Apr 7, 2021 11:34 AM PDT

    This incident has been resolved.

    Resolved
  • Apr 7, 2021 11:26 AM PDT (7 minutes earlier)

    Requests appear to be processing now. We are monitoring to ensure we have returned to business as usual.

    Monitoring
  • Apr 7, 2021 11:24 AM PDT (2 minutes earlier)

    We are experiencing an issue where SSU, Activations, Re-activations, and Sales are seeing a significant slowdown in processing. Engineering is aware. We are waiting for APEX to catch up to the requests. We see requests being processed now. We will update when there is more information.

    Identified