DAT Solutions Internal

Back
Jan 24, 2026 8:13 PM PST

Trucker Tools Load Tracking down

Updates

  • Jan 24, 2026 8:26 PM PST

    Drivers are not able to start tracking on the app. It gets stuck loading.
    Also the Load Tracking admin site is down. The incident was resolved by killing a MySQL job that was causing a table lock, which restored services on the mobile application for Trucker Tools Load Tracking. There are no indications of any unresolved issues following the incident.

    Resolved
  • Jan 24, 2026 8:23 PM PST (2 minutes earlier)

    Drivers are not able to start tracking on the app. It gets stuck loading.
    Also the Load Tracking admin site is down. MySQL query related to Geo details attempted to reorganize partitions causing a table lock. Killing the job restored services on the mobile application.

    Monitoring
  • Jan 24, 2026 8:13 PM PST (10 minutes earlier)

    Drivers are not able to start tracking on the app. It gets stuck loading.
    Also the Load Tracking admin site is down.

    Investigating