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Jan 4, 2021 7:31 AM PST

Slack connectivity issues

Updates

  • Jan 5, 2021 6:04 AM PST

    This incident has been resolved.

    Resolved
  • Jan 4, 2021 11:52 AM PST (18 hours and 11 minutes earlier)

    Slack believes affected customers should be able to access Slack and we are seeing improvement internally, although users may still see issues with calendar apps and email notifications. We are monitoring the situation closely until Slack has verified complete availability.

    Monitoring
  • Jan 4, 2021 10:29 AM PST (1 hour and 22 minutes earlier)

    Slack reports some customers are able to receive messages appropriately again, though with some delay. We will update once Slack has more information to share.

    Investigating
  • Jan 4, 2021 8:23 AM PST (2 hours and 5 minutes earlier)

    Slack has escalated the issue on their end and are still investigating. We will update as soon as they have additional information.

    Investigating
  • Jan 4, 2021 7:35 AM PST (48 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Jan 4, 2021 7:31 AM PST (3 minutes earlier)

    Slack has reported customers may have trouble loading channels or connecting to Slack at this time. Their team is investigating and we will follow up with more information as soon as we have it.

    Investigating