DAT Solutions Internal
Shipment service high latency
Updates
-
Oct 28, 2025 3:54 AM PDT
The incident report indicates that the high latency issue was resolved by provisioning a new reader instance to manage increased load, stabilizing the service. Ongoing monitoring and enhancements have also been implemented to ensure the solution's effectiveness.
Resolved -
Oct 21, 2025 1:07 PM PDT (6 days, 14 hours, and 46 minutes earlier)
The incident was mitigated by provisioning a new reader instance to manage increased load, which helped stabilize the service. Additionally, ongoing monitoring and enhanced DB monitoring are set to confirm the effectiveness of this solution.
Monitoring -
Oct 21, 2025 7:25 AM PDT (5 hours and 41 minutes earlier)
We are currently experiencing latency in shipment processing, resulting in some shipments being delayed or stuck. Initial investigation suggests this is due to a surge in load activity during peak business hours.
Our engineering team is actively investigating the traffic spike.
We will provide further updates as they become available.Investigating