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Mar 31, 2022 7:38 AM PDT

Orders are getting stuck in draft when self reactivating.

Updates

  • Mar 31, 2022 3:31 PM PDT

    This incident has been resolved.

    Resolved
  • Mar 31, 2022 9:10 AM PDT (6 hours and 20 minutes earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • Mar 31, 2022 9:10 AM PDT (19 seconds earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Mar 31, 2022 8:48 AM PDT (21 minutes earlier)

    The issue has been identified and a fix is being implemented.

    Identified
  • Mar 31, 2022 7:55 AM PDT (52 minutes earlier)

    Every customer trying to self self reactivating is getting stuck in draft

    Investigating
  • Mar 31, 2022 7:38 AM PDT (17 minutes earlier)

    INC-252

    Investigating