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Oct 10, 2021 11:17 AM PDT

Power Login Error

Updates

  • Oct 10, 2021 12:03 PM PDT

    Logins are now working again as intended. The CSB team identified the problem with the CSB REST Adapters and restarted them, resolving the issue. There is no current expectation that this issue should return unless the CSB is restarted.

    Resolved
  • Oct 10, 2021 11:48 AM PDT (15 minutes earlier)

    The Engineering team identified an issue with the status of the CSB REST adapters. They have restarted the REST adapters and logins appear to be working as intended. NOC is continuing to monitor for any additional reports of issues.

    Monitoring
  • Oct 10, 2021 11:17 AM PDT (30 minutes earlier)

    Some customers are receiving a "We could not process your request. Please try again" error when attempting to log into DAT Power. NOC is reaching out to Engineering for assistance.

    Investigating