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Dec 28, 2020 3:51 PM PST

Convergence Elavon Performance Degredation

Updates

  • Dec 28, 2020 4:23 PM PST

    Elavon has reported that this issue is resolved and we are seeing credit card additions and modifications processing successfully.

    Resolved
  • Dec 28, 2020 3:51 PM PST (32 minutes earlier)

    Elavon has reported they are troubleshooting degraded service affecting payment processor partners and agents' ability to add/update credit card information. We will provide updates as soon as they are provided by the vendor.

    Identified