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May 31, 2022 7:52 AM PDT

Salesforce Issues: The credentials supplied in the authorization request are invalid

Updates

  • May 31, 2022 10:21 AM PDT

    Notes: DAT IP address was blacklisted and was eventually white listed by Elavon. After monitoring payments continue to process with no problems.

    Resolved
  • May 31, 2022 8:59 AM PDT (1 hour and 22 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • May 31, 2022 7:52 AM PDT (1 hour and 6 minutes earlier)

    INC-303

    Investigating