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Aug 9, 2021 6:37 AM PDT

Latency in TAPI is impacting user experience

Updates

  • Aug 9, 2021 8:47 AM PDT

    This incident has been resolved.

    Resolved
  • Aug 9, 2021 8:19 AM PDT (28 minutes earlier)

    We have found a service that was over-utilized that feeds into the Trucker service. We are working to assist it now.

    Identified
  • Aug 9, 2021 7:18 AM PDT (1 hour and 28 seconds earlier)

    We are continuing to investigate this issue.

    Investigating
  • Aug 9, 2021 7:01 AM PDT (17 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Aug 9, 2021 6:39 AM PDT (22 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Aug 9, 2021 6:37 AM PDT (1 minute earlier)

    We are detecting latency in TAPI which is causing searches and alarms to be slow to complete.

    Investigating