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Jul 7, 2025 11:25 AM PDT

Assuresign failures since 7/2

Updates

  • Jul 7, 2025 1:34 PM PDT

    Assuresign is broken for a subset of Assuresign Contracts since 7/2
    Known affected customers today:
    4d Logistics Enterprises
    Rowdy Logistics
    RDS Logistics Group
    CSD Express
    DAL USA
    Greatway Transportation Inc
    HC SCHMIEDING LLC
    LYNK LOGISTICS The increase in file size mitigated the issue

    Resolved
  • Jul 7, 2025 1:05 PM PDT (28 minutes earlier)

    Assuresign is broken for a subset of Assuresign Contracts since 7/2
    Known affected customers today:
    4d Logistics Enterprises
    Rowdy Logistics
    RDS Logistics Group
    CSD Express
    DAL USA
    Greatway Transportation Inc
    HC SCHMIEDING LLC
    LYNK LOGISTICS

    Monitoring
  • Jul 7, 2025 11:48 AM PDT (1 hour and 16 minutes earlier)

    Since July 2nd, after re-enabling the reverse proxy on cnx.dat.com, multiple customers have experienced issues with AssureSign where contracts fail to send or log. We are currently investigating this issue.

    Investigating
  • Jul 7, 2025 11:25 AM PDT (22 minutes earlier)

    Assuresign is broken for a subset of Assuresign Contracts since 7/2
    Known affected customers today:
    4d Logistics Enterprises
    Rowdy Logistics
    RDS Logistics Group
    CSD Express
    DAL USA
    Greatway Transportation Inc
    HC SCHMIEDING LLC
    LYNK LOGISTICS

    Investigating