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Mar 3, 2026 8:06 AM PST

Authentication is degraded

Updates

  • Mar 4, 2026 10:29 AM PST

    This incident has been resolved.

    Resolved
  • Mar 4, 2026 10:29 AM PST (9 seconds earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • Mar 3, 2026 12:08 PM PST (22 hours and 20 minutes earlier)

    Authentication is degraded Mitigation actions included increasing the rate limit for authentication attempts from 2 to 3 per hour (via Cloudflare) and establishing a 24-hour monitoring window. A workaround was implemented recommending authenticator-app MFA, with ongoing Twilio monitoring to observe SMS activity.

    Monitoring
  • Mar 3, 2026 8:06 AM PST (4 hours and 1 minute earlier)

    Authentication is degraded

    Investigating