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Mar 18, 2022 5:27 AM PDT

Nice/MAX - Unable to accept calls/transfer

Updates

  • Mar 18, 2022 8:18 AM PDT

    This incident has been resolved.

    Resolved
  • Mar 18, 2022 6:22 AM PDT (1 hour and 55 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Mar 18, 2022 6:09 AM PDT (13 minutes earlier)

    Provider is aware of the issue and working on resolving.

    Identified
  • Mar 18, 2022 5:56 AM PDT (12 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Mar 18, 2022 5:27 AM PDT (29 minutes earlier)

    INC-237

    Investigating