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May 12, 2020 4:19 AM PDT

SSU is not available

Updates

  • May 12, 2020 10:30 AM PDT

    This incident has been resolved.

    Resolved
  • May 12, 2020 7:31 AM PDT (2 hours and 58 minutes earlier)

    A fix has been implemented and testing has begun

    Monitoring
  • May 12, 2020 4:19 AM PDT (3 hours and 11 minutes earlier)

    There is an issue within CSB which prevents Create New User calls from going through. This means that SSU cannot be enabled yet. NOC has engaged the support team and will update once information is available.

    Investigating