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Apr 18, 2025 7:33 AM PDT

RateView Origin and Destination issues

Updates

  • Apr 18, 2025 11:32 PM PDT

    The incident has been resolved.

    Resolved
  • Apr 18, 2025 11:31 PM PDT (1 minute earlier)

    The incident has been resolved

    Investigating
  • Apr 18, 2025 9:28 AM PDT (14 hours and 2 minutes earlier)

    Teams are continuing to investigate the issue and the next update will be provided at 10:30AM PDT.

    Investigating
  • Apr 18, 2025 8:46 AM PDT (41 minutes earlier)

    We are able to re-produce the error in lower environments. CSB team is going to troubleshoot and increase logging to determine the root cause. Impact is to a small set of source/destinations for IQ-Rateview and Legacy Rateview. NOC will provide the next update at 9:30AM PDT.

    Investigating
  • Apr 18, 2025 7:33 AM PDT (1 hour and 13 minutes earlier)

    We are currently investigating this issue.

    Investigating