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Aug 31, 2021 11:32 AM PDT

SalesForce Unable to Terminate Contracts

Updates

  • Sep 1, 2021 11:55 AM PDT

    This incident has been resolved.

    Resolved
  • Aug 31, 2021 4:52 PM PDT (19 hours and 2 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Aug 31, 2021 11:59 AM PDT (4 hours and 52 minutes earlier)

    Our engineers are aware. We are working to determine if this is linked to a larger outage.
    Please notate issues with amendments with Helpdesk tickets to ensure we can track issues with each customer.

    Investigating
  • Aug 31, 2021 11:32 AM PDT (27 minutes earlier)

    Reps are unable to terminate contracts in SF.

    Investigating