DAT Solutions Internal

Updates

• Jul 1, 2026 11:08 AM PDT

  DAT is experiencing much lower clicks on their loadboard and Convoy is experiencing much lower views. This could be a technical issue, or a broader industry issue. Lets find out! Short answer: there is no formal resolution documented yet in this incident. The report shows a downgrade from Sev-2 to Sev-3 and ongoing investigation, with specific notes thatDAT-related data issues are being handled separately and a potential link to a June 16th event flagged for further investigation. Action items exist (PIR document, PIR meeting, and capturing current customer impact) but have not been completed.

  Key points:
  - Status downgraded from Sev-2 to Sev-3 due to Datadog data showing no significant active carrier drop; DAT data pipeline issue to be addressed separately.
  - Convoy-related investigation still needed; possible connection to prior June 16 event noted for investigation.
  - No final root cause or resolution documented.
  - Open actions: complete PIR document, schedule Post-Incident Review meeting, capture current impact.

  If you want, I can help draft a PIR agenda, create follow-up tasks, or schedule the Post-Incident Review.

  Resolved