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Feb 11, 2026 10:07 AM PST

Error when attempting to add insurance agent email address

Updates

  • Feb 13, 2026 8:05 AM PST

    Customers are encountering an error when attempting to enter their insurance agent's email address as part of the P2H flow on mobile. Updated version of crt-insurance-api has been deployed that no longer makes real time calls to Certificial to perform enrollments, these instead will be handled asynchronously.

    Resolved
  • Feb 11, 2026 10:29 AM PST (1 day, 21 hours, and 35 minutes earlier)

    Customers are encountering an error when attempting to enter their insurance agent's email address as part of the P2H flow on mobile.

    Monitoring
  • Feb 11, 2026 10:07 AM PST (22 minutes earlier)

    Customers are encountering an error when attempting to enter their insurance agent's email address as part of the P2H flow on mobile.

    Investigating