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Jan 10, 2024 2:43 PM PST

No calls are being routed via NICE for different teams

Updates

  • Jan 11, 2024 10:54 AM PST

    This incident is resolved. No further reports of phone system issues.

    Resolved
  • Jan 10, 2024 6:36 PM PST (16 hours and 17 minutes earlier)

    NICE status - CONFIRMING SERVICE RESTORATION

    Monitoring
  • Jan 10, 2024 2:43 PM PST (3 hours and 53 minutes earlier)

    INC-756

    Investigating