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Sep 10, 2021 8:25 AM PDT

Live Notifications for TE are intermittent

Updates

  • Sep 15, 2021 11:46 AM PDT

    This incident has been resolved.

    Resolved
  • Sep 15, 2021 11:07 AM PDT (38 minutes earlier)

    We are testing a fix now.

    Identified
  • Sep 15, 2021 9:36 AM PDT (1 hour and 31 minutes earlier)

    We are seeing this issue repeat. Users are still able to get matches by click the alarm.

    Helpdesk tickets are not required at this time.

    Identified
  • Sep 10, 2021 9:11 AM PDT (5 days and 24 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Sep 10, 2021 9:03 AM PDT (8 minutes earlier)

    The team is attempting a fix to restore function. They are testing this now.

    Identified
  • Sep 10, 2021 8:30 AM PDT (33 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Sep 10, 2021 8:25 AM PDT (4 minutes earlier)

    We have been alerted to an issue with Truckers Edge which sees notifications going off in an intermittent fashion. Even if the notification goes off, users can still see all matches by clicking the alarm.
    Helpdesk tickets are not required
    Engineers have been notified.

    Investigating