DAT Solutions Internal

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Aug 19, 2021 5:28 AM PDT

Extreme Latency in SF

Updates

  • Aug 19, 2021 3:55 PM PDT

    This incident has been resolved.

    Resolved
  • Aug 19, 2021 5:46 AM PDT (10 hours and 9 minutes earlier)

    This issue has been confirmed to be on the Salesforce side and impacting several customers including DAT. Our engineers are aware and tracking the issue.

    Identified
  • Aug 19, 2021 5:35 AM PDT (11 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Aug 19, 2021 5:28 AM PDT (6 minutes earlier)

    Users are experiencing latency in SF when attempting to pull up accounts or switch screens. This time is being measured in minutes and having severe customer impact.

    Investigating