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Nov 24, 2020 7:35 AM PST

Carrier Watch returns error when attempting to update registrant

Updates

  • Nov 24, 2020 9:05 AM PST

    Engineering rolled back release from last night on Tillamook and this restored the issue. Root cause is still being determined.

    Resolved
  • Nov 24, 2020 8:12 AM PST (53 minutes earlier)

    Engineers are investigating issues related to the database. We are still looking for the cause and no ETA is available at this time.

    Investigating
  • Nov 24, 2020 7:35 AM PST (36 minutes earlier)

    CSR's are reporting the following error: Failed to update business unit com.tcore.persistence.PersistenceObjectNotFoundException: Failed to find the object of with id "MC:1140709"

    Engineering is looking into this now

    Investigating