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May 30, 2025 7:56 AM PDT

Customers are facing issues when searching different truck types

Updates

  • May 30, 2025 2:51 PM PDT

    This incident has been resolved.

    Resolved
  • May 30, 2025 1:43 PM PDT (1 hour and 8 minutes earlier)

    A fix has been implemented that is working in Prod. Teams will continue to monitor before considering this incident fully resolved

    Monitoring
  • May 30, 2025 1:41 PM PDT (1 minute earlier)

    Its now Mitigated. We are monitoring the results of our last actions.

    Monitoring
  • May 30, 2025 10:28 AM PDT (3 hours and 13 minutes earlier)

    Teams are able to replicate an error in staging that they see in Prod. Once a fix has been tested and implemented it will be rolled out to prod. No ETA as of yet.

    Identified
  • May 30, 2025 8:45 AM PDT (1 hour and 43 minutes earlier)

    Teams were able to confirm truck search was not returning search results in staging when searching new equipment types. Teams are currently working on a fix.

    Identified
  • May 30, 2025 7:56 AM PDT (48 minutes earlier)

    INC-1001

    Investigating