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Jul 20, 2020 3:53 AM PDT

OnTime is unavailable after maintenance

Updates

  • Jul 20, 2020 8:08 AM PDT

    This incident has been resolved.

    Resolved
  • Jul 20, 2020 7:13 AM PDT (55 minutes earlier)

    Recovery looks like it is complete technical teams are conducting tests for validation now

    Monitoring
  • Jul 20, 2020 7:03 AM PDT (10 minutes earlier)

    CE Team has implemented a fix and we are seeing a partial recovery. More updates to follow

    Monitoring
  • Jul 20, 2020 3:53 AM PDT (3 hours and 9 minutes earlier)

    Work on the new release via CAB-635 has stalled. The Visibility team is attempting a rollback and needs further support. NOC has paged the on call engineer and will update once information is available.

    Investigating