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Mar 4, 2026 1:39 PM PST

CarrierWatch files are not getting to CSB

Updates

  • Mar 9, 2026 9:14 AM PDT

    Customers uploading CarrierWatch files since 2/13 have not had changes take effect due to problems uploading the file from the AWS Transfer Family to CSB

    Resolved
  • Mar 5, 2026 4:30 AM PST (4 days, 3 hours, and 44 minutes earlier)

    Customers uploading CarrierWatch files since 2/13 have not had changes take effect due to problems uploading the file from the AWS Transfer Family to CSB Mitigation was implemented by rolling back the SFTP Transfer Lambda CarrierWatch to the previous version and rolling back the SFTP Transfer Lambda Posting version, with two merged PRs (gitops-freight PRs 6964 and 6963) to enact the rollback. A follow-up investigation (Jira/TMS-8609) was created to determine the root cause.

    Monitoring
  • Mar 4, 2026 1:39 PM PST (14 hours and 50 minutes earlier)

    Customers uploading CarrierWatch files since 2/13 have not had changes take effect due to problems uploading the file from the AWS Transfer Family to CSB

    Investigating