Updates

• Jun 25, 2025 8:25 AM PDT

  We have received few customers are still reporting issues with TMS postings. Paged CSB on call to check and update. The incident was resolved by restarting the FTP host, which resulted in no errors or latency, and customers confirmed that their postings via TMS began working fine thereafter. The status of the incident is marked as resolved.

  Resolved
• Jun 25, 2025 6:15 AM PDT (2 hours and 10 minutes earlier)

  The incident was re-opened due to issues with few key accounts - not able to post loads through TMS. Currently the FTP adapter was restarted and are monitoring the error rates in Grafana.

  Monitoring
• Jun 24, 2025 9:30 PM PDT (8 hours and 44 minutes earlier)

  A fix has been implemented and we are monitoring the results.

  Monitoring
• Jun 24, 2025 6:37 AM PDT (14 hours and 52 minutes earlier)

  inc-1034

  Investigating