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Jan 1, 2026 6:04 AM PST

No Pings since 12/31/25

Updates

  • Jan 7, 2026 9:34 PM PST

    Customers are reporting loads are showing no pings since 12/31/25. Most all loads are showing tracking interrupted. The incident was resolved by adding a partition to the database, which allowed data to flow again. However, there was data loss during the downtime that could not be restored.

    Resolved
  • Jan 1, 2026 11:36 AM PST (6 days, 9 hours, and 58 minutes earlier)

    Customers are reporting loads are showing no pings since 12/31/25. Most all loads are showing tracking interrupted.

    Monitoring
  • Jan 1, 2026 6:04 AM PST (5 hours and 32 minutes earlier)

    Customers are reporting loads are showing no pings since 12/31/25. Most all loads are showing tracking interrupted.

    Investigating