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Jun 2, 2020 6:41 AM PDT

Salesforce is not processing Sales contracts

Updates

  • Jun 2, 2020 8:00 AM PDT

    This incident has been resolved.

    Resolved
  • Jun 2, 2020 7:33 AM PDT (26 minutes earlier)

    We are seeing transactions complete again. SSU integration has been restored. We are monitoring for stability and researching root cause.

    Monitoring
  • Jun 2, 2020 7:08 AM PDT (25 minutes earlier)

    We have paused SSU going into Salesforce. SSU will queue until we re-enable the integration.

    Investigating
  • Jun 2, 2020 6:47 AM PDT (20 minutes earlier)

    Issue is impacting sales upgrade/downgrade and cancels

    Investigating
  • Jun 2, 2020 6:41 AM PDT (5 minutes earlier)

    Teams are engaged and investigating.

    Investigating