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Feb 19, 2026 4:02 PM PST

Posting service unable to connect to database

Updates

  • Feb 27, 2026 8:53 AM PST

    After deploying a new index we lost connection to DB Resolution was achieved by rolling back CAB-11033, which restored the database connection; a test load post-rollback succeeded and systems returned to normal. The team then rolled out index changes in stages and, as of 2/27/2026, confirmed the incident resolved.

    Resolved
  • Feb 19, 2026 4:19 PM PST (1 week, 16 hours, and 34 minutes earlier)

    After deploying a new index we lost connection to DB Mitigation was the rollback of CAB-11033, which resolved the database connection issue. A test load post succeeded and the team stated the system was back to normal, with mitigation ongoing.

    Monitoring
  • Feb 19, 2026 4:02 PM PST (16 minutes earlier)

    After deploying a new index we lost connection to DB

    Investigating