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Jul 8, 2022 3:52 PM PDT

Firewall issue with the connection between ftp.dat.com and na-ftp.dat.com.

Updates

  • Sep 28, 2022 11:54 PM PDT

    As per the confirmation received in the Incident slack channel, moving this incident status to resolved

    Resolved
  • Jul 11, 2022 10:33 AM PDT (2 months, 2 weeks, 3 days, 13 hours, and 20 minutes earlier)

    The issue has been identified and a fix is being implemented.

    Identified
  • Jul 8, 2022 3:52 PM PDT (2 days, 18 hours, and 41 minutes earlier)

    INC-345

    Investigating