DAT Solutions Internal
Sep 10, 2025 12:04 PM PDT
DAT Rep sync issue
Updates
-
Sep 10, 2025 3:16 PM PDT
Issue is occurring when trying to update a contact from SF to DAT Rep
Resolved -
Sep 10, 2025 3:08 PM PDT (7 minutes earlier)
Issue is occurring when trying to update a contact from SF to DAT Rep The incident was mitigated by identifying that a manual update to the Salesforce Contact could trigger the sync that was failing. Additionally, communication among team members led to resolving the issue and confirming that future updates should sync properly once the outage was cleared.
Monitoring -
Sep 10, 2025 12:04 PM PDT (3 hours and 4 minutes earlier)
Issue is occurring when trying to update a contact from SF to DAT Rep
Investigating