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Jun 26, 2020 11:03 AM PDT

SalesForce not Sending Emails

Updates

  • Jun 26, 2020 1:38 PM PDT

    We have received no further reports of issues with SalesForce emails over the last hour and will be closing this incident at this time.

    Resolved
  • Jun 26, 2020 11:58 AM PDT (1 hour and 40 minutes earlier)

    We have implemented a fix and are currently monitoring the results. Please report any additional issues with delayed emails to the SalesForce team.

    Monitoring
  • Jun 26, 2020 11:25 AM PDT (32 minutes earlier)

    The engineering team is still investigating the root cause. It appears that some e-mails may still be sending, but with a significant delay. Please continue to report any additional issues with e-mails not sending in a timely manner to the SalesForce team.

    Investigating
  • Jun 26, 2020 11:03 AM PDT (22 minutes earlier)

    We are investigating reports that Salesforce is not sending emails, including quote emails and support correspondence. We will post updates as soon as more information becomes available.

    Investigating