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Feb 7, 2024 1:41 PM PST

Connectivity issues between our Hillsboro Datacenter and the Beaverton Office

Updates

  • Feb 8, 2024 1:53 PM PST

    This incident has been resolved.

    Resolved
  • Feb 8, 2024 9:39 AM PST (4 hours and 13 minutes earlier)

    The connectivity issue impacting Hillsboro has been resolved, but an upstream issue persists impacting connectivity to our test environments for integrators. We are working with our third-party provider to resolve this upstream issue. No ETA has been provided to us at this time, but a response is ongoing.

    Identified
  • Feb 8, 2024 8:43 AM PST (55 minutes earlier)

    The connectivity issue impacting Hillsboro has been resolved as of last evening, but an upstream issue persists impacting connectivity to our test environments for integrators.
    We are working with our third-party provider to resolve this upstream issue.
    No ETA has been provided to us at this time, but a response is ongoing. This has been escalated with the provider.

    Identified
  • Feb 7, 2024 2:43 PM PST (17 hours and 59 minutes earlier)

    The DAT test environment is currently experiencing issues as a result, external API integration testing is currently unavailable. DAT resources are actively engaged with internal and vendor teams to correct this issue.

    Identified
  • Feb 7, 2024 2:42 PM PST (1 minute earlier)

    The issue has been identified and a fix is being implemented.

    Identified
  • Feb 7, 2024 1:41 PM PST (1 hour and 28 seconds earlier)

    INC-774

    Investigating