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Jul 20, 2026 12:04 PM PDT

KeyPoint Gateway time-out (504) errors

Updates

  • Jul 21, 2026 12:21 PM PDT

    This incident has been resolved.

    Resolved
  • Jul 20, 2026 12:04 PM PDT (1 day and 16 minutes earlier)

    Multiple customer are reporting receiving the error Gateway time-out (504) - 'cnx.dat.com/TfmiRequest' from KeyPoint when trying to pull data from CarrierWatch.

    Monitoring