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Sep 22, 2020 5:13 AM PDT

API calls through connexion are experiencing high response times

Updates

  • Sep 22, 2020 8:18 AM PDT

    This incident has been resolved.

    Resolved
  • Sep 22, 2020 7:06 AM PDT (1 hour and 12 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Sep 22, 2020 6:45 AM PDT (20 minutes earlier)

    The issue has been identified and a fix is being implemented.

    Identified
  • Sep 22, 2020 5:45 AM PDT (1 hour and 10 seconds earlier)

    Engineers have responded and are examining the issue now.

    Investigating
  • Sep 22, 2020 5:14 AM PDT (31 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Sep 22, 2020 5:13 AM PDT (49 seconds earlier)

    NOC has been notified of customers experiencing very high response times for API calls passing through connexion. NOC is paging engineers to troubleshoot this service.

    Investigating