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May 2, 2022 10:06 AM PDT

We have multiple orders stuck in Amend in SF.

Updates

  • May 2, 2022 1:15 PM PDT

    This incident has been resolved.

    Resolved
  • May 2, 2022 10:33 AM PDT (2 hours and 41 minutes earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • May 2, 2022 10:29 AM PDT (3 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • May 2, 2022 10:23 AM PDT (5 minutes earlier)

    We have multiple orders stuck in Amend in SF. There have been 4 successes in the last 2 minutes, so things are looking better. Up to 10 that have completed successfully (with no failures) since 10:14am. 17 draft orders that need to be manually cleaned up

    Identified
  • May 2, 2022 10:06 AM PDT (16 minutes earlier)

    INC-284

    Investigating