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May 4, 2022 9:37 AM PDT

Ratecast jobs are running behind schedule

Updates

  • May 4, 2022 2:16 PM PDT

    New AMI cluster was created and is running multiple jobs

    Resolved
  • May 4, 2022 12:06 PM PDT (2 hours and 10 minutes earlier)

    A new AMI compute cluster has been created, and we're seeing multiple jobs running on it We will continue to monitor and provide updates.

    Monitoring
  • May 4, 2022 11:57 AM PDT (8 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • May 4, 2022 11:12 AM PDT (45 minutes earlier)

    Case #10014652731 has been opened with AWS

    Identified
  • May 4, 2022 9:52 AM PDT (1 hour and 20 minutes earlier)

    Ratecast issue identified. NOC will continue to monitor and provide updates.

    Identified
  • May 4, 2022 9:37 AM PDT (14 minutes earlier)

    INC-285

    Investigating